Launch of the Updated Protocol for the Management of Complaints Relating to Child Protection Conferences
Purpose of the Protocol:
- To ensure that there is a clear understanding of the NWSCB’s response upon receipt of complaints from parents, caregivers and children about the functioning of Child Protection Conferences
- To ensure that all complaints relating to the outcome and process of Child Protection Conferences are received and responded to within the timeframe outlined in this procedure
- To ensure that all complaints are monitored and lessons for practice learned
Protocol for management of complaints relating to CP conference 2018 Review
