North Wales Safeguarding Board

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Herbert Protocol

A scheme which provides valuable information for those who search for missing vulnerable people is being launched in North Wales.

The Herbert Protocol is a national scheme being introduced locally by the North Wales Safeguarding Board and North Wales Police to encourage carers and family members to compile useful key information which could be used in the event of a vulnerable person going missing. This can include details of places frequented, medication required, general routines , description and recent photograph.

In the event of a family member or friend going missing, the information can easily be sent to frontline police officers and PCSOs, to reduce the time taken in gathering this information and will provide those involved in the search for the missing person with essential information to promote their safe return.

The protocol is named after George Herbert, a war veteran of the D-Day landings in Normandy. He was suffering from dementia when he went missing several years ago.

Neil Ayling, Chief Officer – Social Services at Flintshire County Council and is the Chair of the North Wales Adults Safeguarding Board, said:  “There is nothing more frightening or distressing than when a loved one, friend or neighbour fails to return home when they are expected.

“For people living with someone with dementia, this could be quite common and the Herbert Protocol could give you some peace of mind.  People still need their independence and the protocol can help to reassure their family and friends that, if their loved one does go missing, the information can be passed through swiftly and there is a greater chance of finding them quickly”.

Chief Constable Gareth Pritchard said: “North Wales Police is committed to helping those people with dementia live an independent life for as long as possible.

“The Herbert Protocol provides reassurance to families and loved ones, assisting us in obtaining accurate, vital information, giving us the best opportunity to locate the individual as soon as possible.

“I would ask those who know someone who is living with dementia to complete the form and keep it safe in the event that they have to report their loved one missing.”

The protocol will be officially launched at Conwy Business Centre, Llandudno Junction on Wednesday, 19th September at 9.30am. 

Further information and the form can be found at www.north-wales.police.uk/herbertprotocol

 

 

 

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Regional Administration Officer to the Safeguarding Board
Email: regionalsafeguarding@denbighshire.gov.uk
Tel: 01824 712903

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Concerned about a child?

If you know a child who is at risk of abuse or is being abused, it’s very important that you let the council or the police know.

If the individual is in direct danger, call the Police immediately on 999. If not, telephone Social Services as soon as possible to share your concerns.

Anglesey
01248 725 888
01248 353 551 (out of hours)

Gwynedd
01758 704 455
01248 353 551 (out of hours)

Conwy
Social Services: 01492 575111
Out of Hours: 0300 1233079

Denbighshire
01824 712200: Monday – Friday 9am – 5pm
0345 053 3116: Evenings and weekends

Flintshire
01352 701 000
0345 053 3116 (out of hours)

Wrexham
01978 292 039
0345 053 3116 (out of hours)

Concerned About An Adult?

If you know of an adult who is at risk of abuse or is being abused, it is very important that you let the council or the police know

If the individual is in direct danger, call the Police immediately on 999. If not, telephone Social Services as soon as possible to share your concerns.

Anglesey
01248 750057
01248 353551 (Out of hours)

Gwynedd
Adults Department, Health and Wellbeing 01766 772577
01248 353551 (Out of hours)

Conwy
Adults:
0300 4561111 (Office hours)
0300 1233079 (Out of hours)

Denbighshire
0300 4561000
0345 053 3116 (Out of hours)

Flintshire
03000 858858
0845 053 3116 (Out of hours)

Wrexham
01978 292066
0345 053 3116 (Out of hours)

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