North Wales Safeguarding Board

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October 28, 2016

Missing Adult Scheme Launch (The Herbert Protocol)

North Wales Police in partnership with Conwy County Borough Council are “piloting” a new Missing Adults Protocol (known as The Herbert Protocol) with the aim to ‘save minutes and lives’ when people living within Residential and/or Nursing Care Homes go missing

The scheme, named after a former soldier who suffered from dementia, will be piloted in Care Homes across Conwy and there are plans for it to be rolled out across North Wales.

Under the scheme, family members or carers will be asked to fill in an ‘adult at risk’ person profile about their loved one, which includes information such as their name, date of birth, habits and access to transport.

The form is designed to help police officers access important information which could help locate a missing person living within a care home as soon as possible.

Chris Walker (Adult Safeguarding Coordinator, Conwy County Borough Council) said: “We have a rare situation in that we have a new pilot initiative, but that in reality we don’t actually want to use it. What I mean by this is that we hope people don’t go missing, but if they do we need to be able to find them as quickly as possible. If we can save minutes we can save lives. It’s also about helping their families and friends should they themselves as reporting someone missing is in itself a very stressful situation”.

“At this distressing time families or friends may struggle to remember information or they may even make errors and provide the wrong details. Giving them the chance to write down the information in advance will hopefully ease the pressure they may feel and provide them with some reassurances at a difficult time’.

As part of National Safeguarding Week (14-18 November), two awareness raising workshops will be held on the morning of the 14 November at Venue Cymru, Llandudno to launch the scheme.

The first workshop will be for care home providers from 9.30am – 11am

The second workshop will be for multi-agency professionals form 11.30am – 1pm

To book a place at the workshop please e-mail Social.ServicesTraining@conwy.gov.uk

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Anglesey County Council
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Contact details

Regional Administration Officer to the Safeguarding Board
Email: regionalsafeguarding@denbighshire.gov.uk
Tel: 01824 712903

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Concerned about a child?

If you know a child who is at risk of abuse or is being abused, it’s very important that you let the council or the police know.

If the individual is in direct danger, call the Police immediately on 999. If not, telephone Social Services as soon as possible to share your concerns.

Anglesey
01248 725 888
01248 353 551 (out of hours)

Gwynedd
01758 704 455
01248 353 551 (out of hours)

Conwy
Social Services: 0300 456 1111
Out of Hours: 01492 515777

Denbighshire
01824 712200: Monday – Friday 9am – 5pm
0345 053 3116: Evenings and weekends

Flintshire
01352 701 000
0345 053 3116 (out of hours)

Wrexham
01978 292 039
0345 053 3116 (out of hours)

Concerned About An Adult?

If you know of an adult who is at risk of abuse or is being abused, it is very important that you let the council or the police know

If the individual is in direct danger, call the Police immediately on 999. If not, telephone Social Services as soon as possible to share your concerns.

Anglesey
01248 750057
01248 353551 (Out of hours)

Gwynedd
Adults Department, Health and Wellbeing 01766 772577
01248 353551 (Out of hours)

Conwy
Adults:
0300 4561111 (Office hours)
0300 1233079 (Out of hours)

Denbighshire
0300 4561000
0345 053 3116 (Out of hours)

Flintshire
03000 858858
0845 053 3116 (Out of hours)

Wrexham
01978 292066
0345 053 3116 (Out of hours)

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