Introduction to Soft Outcomes and Distance Travelled

Introduction to Soft Outcomes and Distance Travelled

Organised by: Children in Wales
Venue: Rhyl

03 November 2016, Rhyl – Book Online

A one-day course

The Social Services and Wellbeing Act (Wales) 2014 came into force on 6th April this year and places a new focus on services supporting the well-being outcomes of the people they are working with.  The term ‘wellbeing’ is used to refer to the quality of people’s lives, and covers both subjective and objective aspects.  Subjective well-being focuses on soft outcomes such as how people are feeling and how they perceive their lives and personal goals.  Objective well-being focuses on the conditions which affect those feelings such as health or education which are easier to measure in hard outcomes. Both of these perspectives are valuable for understanding children’s well-being.

This course is relevant for managers and practitioners who wish to demonstrate that their intervention has made a difference to outcomes for people they work with.  Budgets are tight and all organisations need to consider economy and efficiency, but it is important to keep a focus on the effectiveness of services. This course will look at measuring the soft outcomes that your intervention has achieved for the people you work with. Participants will explore a range of methods that can be used with all groups – from children and young people to adults.

The course will include:

  • Clarification of the terminology used when evaluating the impact of your services
  • An exploration of why you need to measure qualitative information and how to do it
  • Considering what soft outcomes are relevant to your setting
  • Exploring a range of methods for measuring soft outcomes
  • How to assess the distance travelled by users of your service
  • Using information on outcomes to improve service delivery


Members: £80          Non-members: £100

This course is also offered as in-house training, please contact

Children in Wales

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