NWSAB Management of Complaints Practice Guide

Management of complaints arising from the functioning of North Wales Safeguarding Adult Safeguarding Board’s multi-agency adult at risk processes.

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Doc Type: Policy & Procedure

Audience: Adults

Contact Details

Regional Administration Officer to the Safeguarding Board
Email:
regionalsafeguarding@denbighshire.gov.uk
Tel: 01824 712903

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Concerned about a child?

If you know a child who is at risk of abuse or is being abused, it’s very important that you let the council or the police know.

If the individual is in direct danger, call the Police immediately on 999. If not, telephone Social Services as soon as possible to share your concerns.

Anglesey
01248 725 888
01248 353 551 (out of hours)

Gwynedd
01758 704 455
01248 353 551 (out of hours)

Conwy
Social Services: 01492 575111
Out of Hours: 0300 1233079

Denbighshire
01824 712200: Monday – Friday 9am – 5pm
0345 053 3116: Evenings and weekends

Flintshire
01352 701 000
0345 053 3116 (out of hours)

Wrexham
01978 292 039
0345 053 3116 (out of hours)

Concerned about an adult?

If you know of an adult who is at risk of abuse or is being abused, it is very important that you let the council or the police know.

If the individual is in direct danger, call the Police immediately on 999. If not, telephone Social Services as soon as possible to share your concerns.

Anglesey
01248 750057
01248 353551 (Out of hours)

Gwynedd
Adults Department, Health and Wellbeing 01766 772577
01248 353551 (Out of hours)

Conwy
Adults:
0300 4561111 (Office hours)
0300 1233079 (Out of hours)

Denbighshire
0300 4561000
0345 053 3116 (Out of hours)

Flintshire
03000 858858
0845 053 3116 (Out of hours)

Wrexham
01978 292066
0345 053 3116 (Out of hours)

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NWSAB Management of Complaints Practice Guide